Wednesday, May 4, 2016

Errors

65


Shouldn't have done that.
One of the first things I did with my lump sum check was write a letter to the State requesting a copy of my State Aid hearing tape from the previous year. Had Legal Aid appealed the decision, they would have made such a request but, as they hadn't, I could make the request myself if I was willing to pay the fee. At the time I couldn't afford the fee, but now with the lump sum, I could easily afford it. I wanted the copy simply for my records, as another objective marker of the strange events of my medical care via what the woman doctor had said. After a couple of weeks, I called the state about it and they confirmed having received my request and that they were hunting up the tape and I should have it soon.
After I moved into my first apartment I happened to fold my arms and grasp my upper arm area with my hands. To my surprise, I realized that my thumb and index finger could wrap around my bicep and touch at the finger tips. I now had a different way of gauging how much weight I had lost. After another horrifically painful experience in the bathroom, I decided to look into visiting the community health clinic and once again see if I could get medical care for my weight loss and intestinal issues. I gave them a call and, as they'd have to financially qualify me for service, they told me what documentation to bring in with me. Once they confirmed I could receive service, I would be wait-listed for that day.
The clinic was in an old business building on a forgotten stretch of the main road and not directly next to a bus route. Looking the routes over carefully, I found one that had a stop about four blocks away and I was on one bus to transfer to another until I finally arrived and made the walk to their door. Qualifying was pretty easy and then I was in a waiting area chair. After a bit over an hour I was called and taken in back where, by chance, I was assigned to a male Vietnam Veteran Nurse Practitioner, 'Michael'. He was great and I told him of my weight loss issues and bowel issues and existing diagnoses of fructose intolerance and fat malabsorption problems and various allergies. He was friendly and said, ''What we need to do is slow down how quickly things are moving through your system.''
He gave me some free packets of food additive that was to do this and then asked me if there was any other treatment I had over the past few years that made my condition better. Thinking it over, I remembered the joint doctor who thought I had Lyme Disease. He put me on antibiotics but when he found out I didn't have it after all, he terminated the treatment before it was done. I had felt better at first, but then I quickly returned to my condition a week or so after the antibiotics had been terminated. ''How about a shot of penicillin?'' he asked. I wasn't sure what he meant and he asked more directly if I was allergic to penicillin as he was willing to see if it would help my health issues. I told him I wasn't allergic and he left the room for a bit, and then returned with a syringe to give me a long acting inter-muscular injection. Done, I was on my way out to the side desk to make my follow-up appointment.
I was thrilled by the polite and friendly response I had gotten and began to think that what I had needed to do all along was to see nurse practitioners rather than doctors to be treated professionally and with care. While setting the follow-up date, I began to feel a little weak and shaky. Once the appointment had been set, it was the perfect time to make the walk to the bus stop a few blocks away, but I was feeling even worse and didn't think I'd make it and instead went back to the waiting area and took a seat. A few minutes later I was having shakes and troubles holding myself up in a sitting position and went to the front desk to ask if they had somewhere I could lie down for a bit. One look at me and suddenly many medical staff members were called to help lead me to an exam room with a short bench where they lay me down.
As they scrambled they asked me if I'd eaten something that had made me sick, I told them I hadn't. Michael came in and told them he had given me a shot of penicillin and there was a debate if I was having an allergic reaction. One nurse was sent out to get me something to eat and brought back some orange juice, I noted the fructose intolerance and she ran off to get something else. The lead doctor of the clinic came in and lifted up my legs so I was lying in a sitting position as the nurse came back, this time with peanut butter crackers, I had to tell her I was allergic to peanuts. There was a quick discussion and she was off again. The main doctor let go of my legs and they slowly settled down and he became angry as hell and demanded I let my legs fall. As he again grasped them, still yelling at me I finally caught on that he wanted me to actively push down against his arms. Given my weakened state that was a challenge but I did my best, pushing my legs down on his arms until I felt my lower back slightly lift off from the table. The nurse came back with some corn chips for me to eat where I had to tell her I was allergic to corn as well. I asked for water, instead, but they wouldn't bring that feeling I needed to eat something more substantial. The main doctor asked if I could eat cheese and I said yes and he directed the nurse to get a piece of cheese from the lounge refrigerator. Once my heart rate and blood pressure were checked, they felt confident it wasn't an allergic reaction to the penicillin. The main doctor let go of my legs to fall off the end of the short table and he left, Michael was showing signs of anger and left soon after followed by the other medical personnel. I lay there for a bit alone until the nurse came back with the cheese and a small cup of water for me. Then she left me as well as I finished and then lay on the table a bit longer before sitting up.
There was no one left in the room to ask if I could go, and the door had been left open, so once I felt good enough I just left the clinic and made my way to the bus stop and took the bus back home.
To my shock, some of the first mail I got forwarded to my new address was a collections notice. It was for the two emergency room visits I had made earlier in the year which had been paid for with my brief Medicaid coverage. Unlike when they returned my old primary doctor's false collection request, when I went to the collections agency to tell them the hospital bills had been paid, they weren't interested. As this was the hospital that had filed the collections request, it was deemed to be unquestionably accurate and all I could do was pay up or go to the hospital and have them withdraw the filing. Thus I went to the hospital about it, bringing my paperwork, and they told me that someone in their billing office must have 'fat fingered' in the wrong code, marking the billing dates as 'default' rather than 'paid'. Once it was corrected in their computer, it took another month for the collections agency to confirm it had been withdrawn and I had no outstanding issues left.
After a month since my last call to them, I called the State office again asking about the tape and when I'd get my copy. They confirmed that the tape was in the judge's office and once he was done reviewing it, I would get the copy. A few weeks later I received a letter stating that the tape had been erased and under Colorado law they were allowed to erase tapes after a little over a year's time so they could be reused for other hearings. When I called up the State office about it, they confirmed that the judge himself had erased the tape and it was legal under the law and there was no recourse or back-up copy. I was livid! Apparently once the judge reheard the tape himself he felt he couldn't let a copy get out and reveal how the hearing had actually gone.
The packets of powder the clinic had given me 'to slow things down' made my bathroom bouts more frequent and much worse. Wondering why, when I read the ingredients I discovered they were mostly corn starch, so I stopped taking them. When I returned to the clinic to see Michael to follow-up on the results, he was hateful and glaring as I told him the packets of powder had made things worse so I had stopped taking them and handed the unused ones back to him. Then I noted that the antibiotics shot had made no difference. He barked at me that he wasn't surprised as he had since found out that I was a faker who was faking all of my health problems. Dumbfounded by this I asked him what he was talking about and he returned, ''You know what I'm talking about!''
A lesson I've learned in life: When someone acts like they know something about you, you ask them what it is and they refuse to say, that's because they don't know themselves. They claim that 'you know' what they are talking about in the hopes that you will fill in the blank for them. So whenever someone acts like they know something about you, but won't say what it is, that's because they have no frigging clue.
At least I can say Michael didn't flee the room after dumping this crap on me. He told me our appointment was done and I was to leave. I felt like I should argue, but given his mood and my not knowing what he was talking about anyhow, I just left. My hopes that the community health clinic would be a new chance to have my health issues addressed fizzled and I was again left to wait until things took their natural course. I honestly didn't believe I was going to be around for many more years.
Reflecting on the whole experience and what I could have done so as not to have angered Michael, all I could figure was I shouldn't have gone to the desk and asked if they had some place I could lie down when I felt shaky after the shot. I should have left the building and then laid down on the ground out of sight until I felt strong enough to make it to the bus stop on my own. That was the only thing I could imagine doing differently...




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